If we detect actions that violate our rules/Terms of Use or actions that are determined to be of malicious intent, we may suspend your account indefinitely without notice.
Please note that we are unable to investigate any problems that may occur outside of the Meta Livly app or interactions that lead to issues.
On this page, we have detailed some of the problems and prohibited actions that may occur. Please refer to our Terms of Use in Settings for details about all prohibited matters.
◆ Personal Information
Please do not share any of your personal information in the app. Personal information that can be used to identify an individual or privacy-related information are not allowed to be posted in profiles, message boards, gift messages, etc.
Please do not post any content that contains the following information:
・Address, Name, Date of Birth, Phone Number
・School Name, Company Name, Organization Name
・Credit Card Number, Financial Information, Point Cards
・Email Address, Password, User ID, Login Details, etc.
◆ Inappropriate Actions (Harassment)
Please refrain from actions and behaviors that make other users uncomfortable.
Please refrain from posting any of the following content in the app:
・Hurtful language
・Abusive language
・Language that is rude or offensive to others
・Threatening, violent, or antisocial language
・Language that is considered vulgar
・Sexual or sexually explicit language
・Expressions that suggest a desire to meet or socialize with other users
・Solicitations to join religious activities or organizations
・Posting of another user's ID without their permission
If we detect actions that violate our rules or Terms of Use, we may delete your posts without notice. If your actions are determined to be of malicious intent, we may suspend your account indefinitely without notice.
◆ Prohibition of Impersonation
Please refrain from posting content that may be misinterpreted as being created by an employee/associate of Cocone M management, a celebrity, or any third party other than yourself.
If you witness any users conducting the above actions, please contact our support team so that we can investigate the matter and take appropriate action.
◆ Transfer, Exchange, and Sales
・Transfer, Exchange, and Sales of Accounts
Transferring, exchanging, or selling your account to any third party is prohibited.
◆ Possession of Multiple Accounts
As a general rule, we ask that you use one account per device.
When you are willing to create a new account, please delete the previous one to avoid any misunderstanding.
※ If a player violates our rules/Terms of Use on an account that you control, you are responsible. There are ways to screen and interview players to make sure they are not multi-accounting on one device. This is your responsibility. When we detect a player who violates our rule, we may ban the account.
Please use separate devices if you would like to create multiple accounts.
Please connect one account to one wallet. Connecting multiple accounts to one wallet is considered as violating our rules.
Please note that you can only use one device for each account.
*We ask users to manage their own login information.
*If you are unsure about how to log in to your account, please contact the Meta Livly support desk before creating a new account.