▼Before Contacting Us
- I can't see the SD in my wallet I sent from Meta Livly.
- Where can I learn more about Digital Data Lab?
- Do Research Prizes have expiration period?
- Why did my Outfit Data submitted to Digital Data Lab disappear?
- Why are the scores of Outfit Data in Digital Data Lab keep changing?
- I am having trouble finding one of my items. What do I do?
- What should I do if app errors persist?
- What should I do when the app force closes and/or is frozen?
- What should I do if my device heats up/battery runs out quickly?
- My island screen is yellow. What should I do?
- Why doesn't my livly change color?
- What do I do with a wandering livly?
- What is the Fruit Gift function?
- How do I create potions?
- Why can't I water a tree?
- What happens to the posts on message boards when I block another livly owner?
- What should I do if the music or sound effects are not working?
- What should I do if I cannot update the app?
- How can I turn off notifications from the app?
- Is there an expiration date for gacha tickets?